Package drop-offs & returns

Four major carriers. One convenient drop-off counter.

Bring eligible prepaid USPS, UPS, FedEx, and DHL packages with printed carrier labels to one neighborhood counter in Tracy.

USPS · UPS · FedEx · DHL

The package drop-off and return counter inside Tracy Mail and More

One stop for four carriers

Drop off eligible prepaid USPS, UPS, FedEx, and DHL packages without driving to separate carrier locations.

Printed-label returns

Follow the seller’s packing instructions, attach the printed prepaid carrier label, and bring the ready-to-ship return to the counter.

Packing help when needed

If the item is not ready to travel, ask about available boxes, cushioning, label printing, and packing options before drop-off.

Before you come

Bring the right details the first time.

Requirements can vary by document, shipment, or mailbox use. Call ahead whenever you are unsure.

  1. Bring the item and every component the seller expects you to return.
  2. Print and attach the prepaid carrier label before you arrive.
  3. Keep the original packaging when the seller or carrier requires it.
  4. Bring your order or return details in case the instructions need clarification.

Common questions

Good to know before you visit.

Which carrier drop-offs are accepted?

Tracy Mail & More accepts eligible prepaid drop-offs for USPS, UPS, FedEx, and DHL. Carrier rules and package restrictions still apply, so call ahead for oversized, hazardous, international, or unusual shipments.

Does my return need to be packed and labeled?

Yes. Follow the return instructions provided by the seller or carrier, pack the item as required, and attach the printed prepaid label before bringing it to the counter.

Can I use a QR-code return here?

Not currently. QR-code returns are tied to specific retailer and carrier programs, and the code may work only at the participating location named in your return instructions. If the retailer lets you print a prepaid USPS, UPS, FedEx, or DHL label instead, attach it to the eligible package and bring it to Tracy Mail & More.

Reach the store directly

Request service or an appointment.

Add your contact information, an optional preferred visit time, and what you need. Your email app will prepare the request to Tracy Mail & More; the website does not collect or store it.

This prepares an email to tracymailandmore@gmail.com in your email app. Review it and press send. Nothing is submitted to or stored by this website. If needed, start a blank email instead.

Community supportStand with Jolene Federico